Privacy Policy

1. Introduction & Commitment to Privacy

DhiMindPath ("we," "us," or "our") is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.DhiMindPath.com ("Website") and use our services.

This policy is designed to comply with applicable data protection laws in India, including the Digital Personal Data Protection Act (DPDP Act), the Information Technology Act, 2000, and, where applicable, the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA).

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website. The types of information we collect include:

• Name: Your full name as submitted through our Contact Us form.
• Email Address: Your email address provided for communication purposes.
• Phone Number: Your contact number, if provided in the form.
• Inquiry Message: Any message or inquiry you submit through the Contact Us form.

We do not require you to create an account to use our website or engage with our services. We do not collect information automatically through cookies or tracking technologies beyond what is described in Section 6 (Cookies) below.

3. How We Use Your Information

We use the information collected for the following legitimate business purposes:

• To Respond to Inquiries: To reply to your questions, inquiries, or requests submitted through our Contact Us form.
• To Provide Services: To deliver and manage the coaching, counseling, or training services you have requested.
• To Communicate: To send you information related to your inquiries or our services, unless you have opted out of such communications.
• To Improve Our Services: To analyze usage patterns and improve the content and functionality of our website, in an anonymized and aggregated form where possible.
• To Comply with Legal Obligations: To meet any legal or regulatory requirements applicable to our business operations in India.

We do not send marketing emails or newsletters unless you have explicitly authorized us to do so. You may opt out of any non-essential communications at any time by contacting us using the details provided below.

4. Contact Form Data Handling & Formspree

Our Contact Us form is processed through Formspree, a third-party form processing service. When you submit your inquiry:

• Your submitted data (name, email, phone, message) is transmitted to Formspree's servers for processing.
• Formspree then forwards the submission to our designated email address.
• We do not directly store your contact form submissions in any database managed by us.

Your use of the contact form is also subject to Formspree's Privacy Policy and Terms of Service. We encourage you to review their policies to understand how they process your data.

DhiMindPath is the data controller with respect to the personal information collected through our website, while Formspree acts as a data processor on our behalf.

5. Legal Basis for Processing (GDPR & DPDP Act)

If you are located in the EEA, our legal basis for collecting and processing your personal data is:

• Legitimate Interests: To respond to your inquiries and provide the services you have requested.
• Consent: Where required, we will seek your explicit consent before processing non-essential personal data or sending communications.
• Legal Obligation: Where necessary to comply with applicable laws.

Under the Digital Personal Data Protection Act (DPDP Act) in India, you retain all applicable rights regarding your personal data, as outlined in Section 8 of this policy.

6. Cookies

DhiMindPath uses only essential cookies to the extent required by your browser or our hosting provider for basic website functionality. These cookies are strictly necessary for the operation of the website and do not require your consent under applicable data protection laws.

We do not use:

• Analytics or tracking cookies
• Advertising or marketing cookies
• Third-party preference or functionality cookies
• Social media cookies

You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, if you disable essential cookies, certain features of this website may not function properly.

7. Third-Party Service Providers

We work with the following third-party service providers who may have access to your personal information solely to perform services on our behalf:

• Formspree – Form processing and email delivery (Privacy Policy)
• Google – Google Fonts CDN for typography rendering. Google may process information in accordance with their privacy policies.
• Hosting Provider – Our website may be hosted by a third-party web hosting service that may set essential server cookies.

We ensure that all third-party service providers we engage are contractually obligated to process personal data only as instructed by us and in compliance with applicable data protection laws. We do not sell, trade, or rent your personal information to third parties for their independent marketing purposes.

8. User Rights (GDPR & DPDP Act)

Depending on your jurisdiction, you may have the following rights concerning your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to our processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at roshna@dhimindpath.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Form submissions processed through Formspree are retained in the associated email account and Formspree's servers for as long as the Formspree account remains active.
• We do not maintain a separate personal database of contact form submissions beyond these channels.
• Upon request, we will make reasonable efforts to remove your personal information within a reasonable timeframe.

10. Data Security

We implement reasonable technical and organizational measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Use of HTTPS/SSL for secure transmission of data through our website.
• Reliance on reputable third-party service providers (such as Formspree) with their own security protocols.
• Limited access to personal information on a need-to-know basis.

Please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. International Visitors & Data Transfers

This website is operated from India. If you are accessing this website from outside India, please be aware that your information will be transferred to, stored, and processed in India, which may have data protection laws that differ from those of your country of residence.

By using this website and providing your personal information, you consent to such transfers and processing in accordance with this Privacy Policy. For visitors from the EEA, we ensure appropriate safeguards are in place in compliance with GDPR requirements for international data transfers.

12. Children's Privacy

This website is not intended for or directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information without parental consent, we will take immediate steps to delete such information. If you believe we may have inadvertently collected information from a child under 18, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised "Effective Date" and "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, pleasecontact us: